Introduction

As a general understanding from public, business leaders, and corporate executives, supervisors are individuals responsible for overseeing the daily activities of workers, production, and service delivery processes. Supervisors may oversee the work of a few people or up to several thousands. Most supervisors report to middle managers called department managers.

From the earliest days of the Industrial Revolution, the roles of supervisors and managers were not always distinct. It has often been challenging to separate them since supervisors are usually the first level of management with whom workers deal with. Department managers are associated with the immediate supervisor of front-line employees. Supervisors oversee the largest ...

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