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Suddenly In Charge: Managing Up, Managing Down, Succeeding All Around: Managing Up, Managing Down, Succeeding All Around by Matuson R Chinsky

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CHAPTER FOURYou Want Me to Do What?

The Art of Influencing Your Employeesto Get What You Need

Imagine how much simpler life would be if you were able to request something and actually get what you asked for. We call this the art of influencing. “Influence,” as defined by Dictionary.com, is the “action or process of producing effects on the actions, behavior, opinions, etc., of another or others.” This means, essentially, that you make a request in such a way that others are willing and able to honor that request.

In our lifetimes, we will influence thousands of people. Now, before you say this is clearly an exaggeration, think about how many people you’ve influenced this week alone. Were you able to convince your child to do something you asked ...

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