1. Don’t we all do it anyway?
What’s in this chapter for you
The vital skill
How many presentations have you sat through in your career? How many training courses? What can you remember of all those lessons you learned at school or college? In fact, if you stop to think about it, how much of what you are supposed to have learned has stayed with you and is relevant to what you actually do today?
During your school years you probably learned quite a lot about maths, English, art, geography, physics, biology and chemistry. You may even have passed some fairly advanced examinations on these subjects. But how much of that do you remember, ...