Supervisory Training—Teams & Quality

Chapter . Why Train Supervisors?

All organizations need leaders who can bring people together to accomplish extraordinary results. Because people and knowledge are scarce and valuable resources, you need dynamic leaders able to develop the potential of your most valuable asset: your employees. To do this, you must educate your supervisors.

Regardless of the industry or organization, supervisors must have the ability to manage resources and work effectively with others. High-performance workplaces require supervisors who are aware of their organization's big picture and are able to oversee employees' actual work—thereby, implementing the organizational vision. Your workplaces demand that supervisors be able to do the following:

• solve problems

• acquire ...