Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model, Second Edition

Chapter 4. Week Two: Project Kickoff and Supply Chain Operations Reference Metrics: Get a Good Start and Begin to Define Supply Chain Metrics

The objectives of this week are to kick off the project effectively and to initiate the design steps for assembling a balanced set of supply chain metrics and associated scorecard. Typically, the project kickoff can be orchestrated in half a day; the remaining day-and-a-half are allocated to identifying and defining supply chain metrics and then initiating homework to collect actual performance data.

The Project Kickoff

There are two ingredients necessary for a great kickoff. First, all the right people have to be there. The audience should include all resources participating on the project, including the ...