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Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model, Second Edition by Robert Rosenbaum, Peter Bolstorff

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Chapter 15. Week Thirteen: The AS IS Process, Understanding Functional Responsibility, and Steering Team Review Number Six: Learn About Who Really Does What and When

Coming off an intense week of travel, the design team is armed with a packet of interview summaries covering more than forty Supply Chain Operations Reference (SCOR) Level Three process elements. Members have discovered unwritten rules, policy shortcuts, workarounds, and a real-time validation of how silo mentality is destroying productivity. Now they’re ready to start assembling the picture of how their supply chain processes function (or not) in the current state. The main objective of Week Thirteen is to assemble the AS IS Process, Functional, and Responsibility Diagrams using ...

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