CHAPTER 4Phase 2: Analyze Performance

image April 18 and 25: Project Kickoff and SCOR Metrics

The theme for this phase is analysis. The candidate list includes the SCOR metrics, performance defects, benchmarks, and “staple yourself to an order” interviews. The key outputs are a scorecard, a set of competitive requirements prioritized by market, and the AS IS SCOR Level 3 process diagram. To kick things off, we start with a kickoff! For the Fowlers team, the kickoff would be a combination of an on-site at the world headquarters in North America and a video conference for international team members congregating at their regional offices. The time zone ...

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