CHAPTER 15Phase 4: Solution Design

image Defining How the Process Should Work at SCOR Level 3

The goal of many solution-development efforts is to “think outside the box.” There was some kind of brain research from a college psychology class indicating that children who haven’t yet started school will score an average of 95 percent on a creativity test, while third graders score 30 percent on the same test and adults in the workplace score 5 percent. So much for “outside the box.”

Blend brain research with the fact that the relationships among supply chain processes are integrated and complex and you’ll see that it’s asking too much to expect a project ...

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