4

Supply Chain Initiative at APR Limited*

Saloni once again went through all the printouts that her secretary had prepared for the exercise she had in mind for the day. It was the first Sunday of February 1998; Saloni had come early to ensure that all relevant materials were in place for carrying out a manual simulation exercise. Four of her senior colleagues were going to join her for the exercise and being a Sunday she knew they will not be disturbed during the day. She was desperately hoping that the whole exercise will provide some meaningful insights at the end of a day.

During that early morning walk to the office, she had reflected on the events of last few months. She knew that there was no way the company could have started work on ...

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