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Supply Chain Management 2/e: Text and Cases, 2nd Edition by Janat Shah

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8

Information Technology in Supply Chain Management*

Learning Objectives

After reading this chapter, you will be able to answer following questions:

  • What is the role of IT in supply chain management?
  • What are the key challenges in adapting IT to improve the efficiency of the supply chain?
  • What are the future trends in terms of the way IT is going to influence supply chain management?

 

July 10, 2016, 1:30 am: In Jaipur, Ramesh Mehta logs onto the Internet to buy a car. Working with a standard platform, he customizes his automobile with a choice of engine, navigational and entertainment systems, seat configuration and fabric. With a simple click of confirmation, he sends his order directly to the original equipment manufacturer’s (OEM’s) ...

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