CHAPTER 2

Introduction to Supply Chain Management

2.1 HISTORY

In today’s competitive era, all organizations are under pressure to sustain the position in the market, be competitive and earn good enough profits. The pressure is to reduce costs, cycle time, lead time of procurement, product development time without deviating from quality of the product or service. All these pressures have led organizations to improve further efficiency of their internal processes and give insight to adopt new management techniques in all business practices like business process reengineering (BPR), total quality management (TQM), just in time (JIT), Six Sigma, etc.

However, organizations realized that this isolated approach only by improving organizational efficiency ...

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