14.1 What are Good Manufacturing Practices? (GMP)14.1.1 What is Quality Assurance (QA)?14.1.2 What is Quality Control (QC)?14.2 Overview of Pharmaceutical GMP Requirements14.3 GMP and Pharmaceutical Supply Chain Management14.3.1 Supplier Development—Identification, Evaluation and Qualification14.3.2 Quality Agreements/Contracts14.3.3 Manufacture and Controls of Products14.3.4 Storage, Transport and Distribution of Products14.3.5 Dealing with Counterfeit Medicines, Serialization, Track and Trace Regulations14.3.6 Handling of Complaints, Quality Defects and Recalls14.3.7 Quality Risk Management (QRM)