CHAPTER 34
Supply Chain Performance Measure
34.1 CONCEPT OF PERFORMANCE MEASURE
An assessment of an employee contribution to the success and growth of an organization can be defined as the process of performance appraisal.
Therefore, as an effective control technique, performance appraisal requires standards, information and corrective action.
Group of employees forms a department or division. This department/division are responsible for certain activities. Supply Chain being an important activity, measuring its performance becomes inevitable.
Measuring performance is not a new concept. Complexities and critical issues make different approaches to supply chain metrics.
Supply Chain complexities and issues will differ from industry to industry ...
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