CHAPTER 36
Critical Success Factors in Supply Chain in Pharmaceutical Industry
36.1 INTRODUCTION
In order to achieve strategic objectives of an organization, certain control mechanisms are logged in the organizational system, these mechanisms are collectively referred to as strategic control.
36.1.1 Critical Success Factors and Controls
According to John F Rockart “CSFs” (Critical Success Factors) are the limited number of areas in which results, if they are satisfactory, will ensure successful competitive performance for the organization.
There will be always few areas in all the processes of organization where things must go right for the business to flourish. These are the areas of activity that should receive constant and careful attention ...
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