CHAPTER 1Transforming Your Supply Chain

Perhaps you picked up this book because your supply chain strategy is not generating the results you expect and need, or perhaps you did so because you know that you need to completely transform your supply chain. Perhaps your supply chain routinely fails to deliver products on time and to manage inventory and cost to the right levels. Perhaps you realize that your firm’s lack of a good supply chain strategy is a major problem that is causing your supply chain to flounder without real direction. This book is for all those who need a transformational supply chain strategy.

As I define it, a supply chain strategy is a multiyear road map that starts with the needs of your customers. It must honestly evaluate ...

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