CHAPTER 4Evaluate the Supply Chain Game Changers

The previous two chapters stressed the importance of starting your supply chain strategy creation process by understanding your consumers’ needs and following that by an internal assessment of your supply chain relative to the best in class. This chapter bridges from the internal to the external environment by considering the supply chain game changers that should be addressed in any supply chain strategy. What important trends should firms embrace as they face the future? I chose the seven game-changing trends discussed in this chapter from among a range of options because our data show, and industry executives tell me, that these seven have the most strategic impact, and are also the most challenging ...

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