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Supply Market Intelligence for Procurement Professionals by Kelly Barner, Jeanette Jones

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INFORMATION TECHNOLOGY

“Technology—information or otherwise—has always been a tough subject to discuss, to explain, to comprehend, to predict, and most important, to buy. Why is that? One reason is that it is very difficult to predict its usefulness, longevity, or value over time.”1 IT procurement can be described in one word: complex. Buyers struggle with commodity price volatility, complicated and lengthy contracts, and the challenge of keeping up with new advances in technology. Add this to a sometimes contentious relationship between procurement and IT, and the complexity only rises.

The fear of investing in the wrong technology or service ...

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