CHAPTER 3

Writing Questions

Once you know the objectives of your survey and who will be asked to participate, the fun begins. This chapter will walk you through different types of survey questions and the advantages and disadvantages of each type of question. It provides practical examples, suggests situations in which each type of question can be used, and offers guidelines for writing each type of question and effective questions in general.

Writing Effective Survey Questions

The business analyst can start to write the survey questions using the objectives, variables, and variations identified as input. Each question included in the survey should have a purpose. Before adding a question to a survey, the business analyst must understand how ...

Get Surveying Fundamentals for Business Analysts now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.