October 2013
Intermediate to advanced
1104 pages
28h 27m
English

This case was prepared by Associate Professor Gal Raz and Batten Institute Fellow Michel Schlosser. It was written as a basis for class discussion rather than to illustrate effective or ineffective handling of an administrative situation. Copyright © 2010 by the University of Virginia Darden School Foundation, Charlottesville, VA. All rights reserved.
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