Indicators to Report Performance

Main purpose: Comprehend the role of indicators in sustainability reporting.

Objectives: After reading this chapter, you should be able to do the following:

  • Recognize that quantitative performance requires qualitative discussion for interpretation.
  • Develop a set of indicators that are appropriate for the policy of the organization.
  • Assess indicators based on a set of characteristics for indicators and their appropriateness for a performance management system.
  • Identify and classify different types of indicators.

Our board members asked us questions about the numbers. Then they told us where they would like to see the numbers. They are very much engaged in the reporting process . . . Having ...

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