Chapter 20 Customers and Markets

The third element of the Scorecard in the Strategy and Execution section addresses the relationships with customers. Specifically, this element examines the extent to which a company engages deeply with customers to jointly develop more sustainable solutions.

Ecolab, the global provider of water, hygiene and energy technologies and services to the food, energy, healthcare, industrial and hospitality markets, was honored by the World Environment Center in May 2018, winner of the 34th WEC Gold Medal for International Corporate Achievement in Sustainable Development. The company was recognized for its efforts in global water conservation, sustainability commitments and partnerships, integration of sustainability ...

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