5Performance Assessment of Sustainable Operations Management
5.1 Sustainability Performance Management
Performance management is an essential domain of managerial activities and decision-making in management of any business unit. Any business setup aspires to manage its resources, process, and system in order to maintain and enrich its value-additive activities both efficiently and effectively. Here by efficiency, we mean getting more from less resources
or better utilization. Whereas effectiveness in this context represents higher satisfaction, and survival and growth of the business unit in future. In fact, in case of supply chains these efficiency and effectiveness issues are dealt with the two distinct areas ...
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