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Part I: Quality Improvement
Part II: Process Efficiency (Lean) Improvement
Part III: Sustainable Improvements
Guiding Principles for Efficiency and Operational Excellence
Why Is This Book Different?
PART I QUALITY IMPROVEMENT: BUILDING A FOUNDATION FOR LEAN EFFICIENCY IMPROVEMENTS
TQM and Six Sigma
1 Process Variation
Understanding Process Variation
Special and Common Cause Variation
Total Process Variation
Measurement System Variation
Precision and Accuracy
Multi-Vari Analysis (MVA)
Cause and Effect Analysis
Controlling and Reducing Process Variation
Proactively Minimizing Variation