The characteristics of programed decisions are routine, well-defined, can be modeled and optimized precisely, not a novel problem, can be solved by an established procedure. The characteristics of non-programmed decisions include non-routine, weakly defined, significant impact usually, solved by heuristic search or general problem-solving methods, models of the system are imprecise. The following decisions are shown as programmed decisions: Which office supplies to offer? What is the optimal manufacturing configuration for the factory? What is the optimal market strategy for our established products? Which controller design for a plan with well-understood dynamics? Operations research. Decisions on engineering design. The question size of aircraft ...

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