Troubleshooting Software Updates
There are many points where the software update process can break down. Multiple components coordinate their efforts to make the process hum along normally; however, when something goes wrong, the first step is identifying the component that is having issues. Depending on the exact failure point, you can review a variety of log files for error messages. It is also important to track and report on the status of software updates to management. The next sections discuss how to monitor software updates as well as those areas that typically have issues and how to diagnose and (hopefully) fix them.
In addition to the information presented here, three excellent blog posts are available that review and step through the ...
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