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Systems of Insight for Digital Transformation: Using IBM Operational Decision Manager Advanced and Predictive Analytics by Yee Pin Yheng, Matthew Roberts, Hector H. Diaz Lopez, Alexander Kelly, Rajeev Kamath, Whei-Jen Chen

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Integration examples with ODM Advanced
This chapter provides an example of an airline check-in application to demonstrate how a systems of insight solution helps an airline company to improve their customer satisfaction during the check-in process.
Airlines face multiple challenges every day moving passengers from their departure location to their destinations. Some challenges come directly from customers, whereas others are related to external factors such as flight delays, bottlenecks at security checkpoints, and so on. No matter where the challenges ...

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