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Systems of Insight for Digital Transformation: Using IBM Operational Decision Manager Advanced and Predictive Analytics by Yee Pin Yheng, Matthew Roberts, Hector H. Diaz Lopez, Alexander Kelly, Rajeev Kamath, Whei-Jen Chen

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Preface
Systems of record (SORs) are engines that generates value for your business. Systems of engagement (SOE) are always evolving and generating new customer-centric experiences and new opportunities to capitalize on the value in the systems of record. The highest value is gained when systems of record and systems of engagement are brought together to deliver insight.
Systems of insight (SOI) monitor and analyze what is going on with various behaviors in the systems of engagement and information being stored or transacted in the systems of record. SOIs seek new opportunities, risks, and operational behavior that needs to be reported or have action taken to optimize business outcomes. Systems of insight are at the core of the Digital Experience, ...

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