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Tackle office nightmares by A&C Black Publishers Ltd

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Step three: Follow disciplinary procedure

Your organisation must act with consistency and fairness and, where possible, be able to show that it has provided guidelines and coaching to achieve the desired actions and behaviour from its staff.

If a performance problem fails to be resolved, you may need to follow a disciplinary procedure. Here are a few useful guidelines.

right Carry out a full investigation and ensure that all evidence is well documented.

right Hold a formal hearing. Make sure the employee is given written notice of it. The employee is entitled ...

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