Chapter . Introduction

Here’s a riddle: What has 80 pages, 22,000 words, 14 footnotes, 3 hyperlinks, 37 styles, 9 tables, 35 graphics, and 4 comments? Your latest Microsoft Word document, of course! After months of work, and with so much carefully crafted content and formatting gently packed into your magnum opus, no wonder you approach with some trepidation the prospect of a new version of Word. A new version of any piece of software can bring with it a raft of changes and unknowns; when it’s software on which you depend daily, and with which you’ve wrestled day in, day out to bring your critical document to its current form, it’s easy to understand that you might be reluctant to institute any change at this point.

So, when you heard that Microsoft ...

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