Become a Better Correspondent
In the previous chapter, Take Control of Your Inbox, I looked at the ways you can improve your management of incoming email. In this chapter we look at the flip side: handling outgoing email. I felt it was important to spend a few pages on this topic, because anyone who doesnât exercise care in sending email becomes part of the problem for other people dealing with their incoming mail.
Lots of people are bad at emailâyou can probably think of a few examples immediatelyâand I want to make sure youâre not one of them. But even if youâre fantastic at sending email, I hope the points I make in this chapter help you to set a good example and teach other people how to improve their email skills.
Donât Be ...
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