Taking Your Team to the Top: How to Build and Manage Great Teams like the Pros

CONCLUSION

I once spoke at a business seminar aimed at training young entrepreneurs in the latest techniques of management and team building. A young woman who was starting her first enterprise approached me after my presentation and asked me, “What’s the single most important thing you have learned during all your years of working with teams?”

I paused for a moment and really thought about what she’d asked. My mind flashed back to the years I had spent as a collegiate football player at the Air Force Academy, as head coach of the academy’s prep school, as a bobsledder for the U.S. National Team leading up to the 1988 Winter Olympics, as flight commander of a group of highly skilled professionals in Air Force Intelligence during the Cold War, ...