9

Making Measurement Work

In this book, we have explored and explained some of the intricacies of producing good talent intelligence. We have acknowledged the complexities of measuring talent, while at the same time showing how, with a little understanding of it, many of the solutions can be simple. And we have argued that if talent measurement is to work, it cannot be taken for granted or treated as a peripheral activity.

All companies use measurement to some extent, even if it is only in the form of unstructured, informal interviews. It provides them with some much-needed help, grounding their people decisions in evidence. Done well, measurement can enhance selection processes, resulting in improved job performance, accelerated time to full ...

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