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Not Just Talk
Part I: Intimacy
ONE Up and Down
The Promise of Trust-Based Leadership
TWO Walking the Talk
Hindustan Petroleum Corporation Ltd.
THREE Talk, Inc., Points (TIPs)
Part II: Interactivity
FOUR Back and Forth
The Emergence of Social Technology
FIVE Walking the Talk
SIX Talk, Inc., Points (TIPs)
One-Way, Two-Way, New Way
Part III: Inclusion
SEVEN Give and Take
The Triumph of Employee-Generated Content
EIGHT Walking the Talk
NINE Talk, Inc., Points (TIPs)
Part IV: Intentionality
TEN Open and Close
The Quest for Strategic Alignment
ELEVEN Walking the Talk
TWELVE Talk, Inc., ...
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