Talk to the Elephant: Design Learning for Behavior Change

14

Putting it all Together: A Case Example

(IN WHICH THE TEAM PONDERS ALT TEXT AND TACOS)

In this chapter, we take the tools from the previous chapters and work through an example of how this could all play out.

A Few Quick Notes About This Chapter

I want to show a start-to-finish process as best I can, so this case example is going to use pretty much all the tools, models, and checklists we’ve already talked about. In the real world, you will probably prioritize some steps, and you may not do everything. What you do will depend on the context of the behavior and importance of the initiative. Your mileage may vary.

Also, the topic of this chapter is about behaviors around improving access to digital materials. This story is a snapshot of where ...