Breakthrough Knowledge Transfer Techniques for Every Professional!
No matter where you work there are people with experience teaching people who need to learn. Everyone is part of this exchange yet few people know how to do it well. Now, there’s a comprehensive how-to manual for effective knowledge transfer: Teach What You Know.
Steve Trautman introduces simple, practical mentoring techniques he created for engineers at Microsoft, and has proven in many diverse organizations ranging from Nike to Boeing. This is real-world, get-it done advice, organized into a framework you can use no matter what you need to teach. Trautman provides common-sense tools to successfully pass along years or even decades of experiences: easy-to- use checklists, sample training plans, lists of questions, step-by-step procedures, and a start-to finish case study.
Teach What You Know will help you orient new employees, support transitions to new assignments and promotions, prepare for employee retirements, build teams, roll out new technologies, and even move forward after reorganizations and mergers.
Table of Contents
- Title Page
- Copyright Page
- Table of Contents
- Praise for Teach What You Know
- About the Author
- Chapter 1. Roles in Peer Mentoring
- Chapter 2. Managing Time and Communication
- Chapter 3. Focusing on the Most Important Information
- Chapter 4. Developing a Training Plan
- Chapter 5. Teaching What You Know
- Chapter 6. Leveraging Learning Styles
- Chapter 7. Assessing Knowledge Transfer
- Chapter 8. Giving and Getting Peer-Appropriate Feedback
- Chapter 9. Peer Mentoring from a Distance
- Chapter 10. Peer Mentoring in Practice
- Appendix A. Peer Mentoring Tools at a Glance
- Appendix B. Sample Training Plans
- Title: Teach What You Know: A Practical Leader’s Guide to Knowledge Transfer Using Peer Mentoring
- Release date: July 2006
- Publisher(s): Prentice Hall
- ISBN: 0321419510