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Teach What You Know: A Practical Leader’s Guide to Knowledge Transfer Using Peer Mentoring by Steve Trautman

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Chapter 9. Peer Mentoring from a Distance

What if I rarely or never see my apprentice?

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Many of us have had the experience of working with a team that was really humming along: productive, consistent, and fun. Then something starts to go awry, but no one can put their finger on why. I often get invited in to consult at this stage, to help organizations work on their knowledge transfer, communication, and leadership issues. Many times I’ve heard managers tell me, “Everything was great, until recently.”

At this point, I ask questions to uncover what recently changed. I’ve found that there is almost always an element of physical space and distance ...

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