About the Authors
Arnd Huchzermeier chairs the Production Management Department and the Center for Collaborative Commerce at WHU—Otto Beisheim School of Management in Germany. Prof. Huchzermeier has developed a case course on “Operations Strategy and Sustainability,” which he taught successfully at the graduate and master level. In the first part of the course, students are introduced to the concept of “Management-Quality for Industrial Excellence” with many examples derived directly from the INSEAD-WHU Industrial Excellence Award competition that Prof. Huchzermeier codirects. The main objective is to show how effective strategy cascading and execution, including change management projects, are conducted in benchmark firms. In the second part, ...
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