Developing Team Skills for High Performance
Once team context and team composition support team effectiveness, the next step is to develop team competencies. Such competencies are not solely the attributes of individual team members but are competencies that are developed and shared by members of the team.
In this chapter, we discuss the competencies of high-performing teams and provide an assessment tool in figure 4.2 to determine to what extent a team has those competencies. Before doing so, however, we discuss how managers can develop important competencies in their teams over time. We have found that most managers, while believing that they and their subordinates function as a team, are really more interested in having their ...