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Team Collaboration: Using Microsoft® Office for More Effective Teamwork by John Pierce

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Introduction

THE EXPERIENCE OF working on a team can be deeply rewarding and deeply frustrating—and sometimes both at the same time. Team members can leave a meeting feeling good about themselves when they’ve solved a particularly difficult issue or seen the results of a new process that alleviated redundant work or reduced the number of errors. On the other hand, the imperative of getting work done on schedule can lead to miscommunications and misunderstandings, undocumented shortcuts, abbreviated reviews, or just sloppy preparation—experiences that can damage a team’s spirit and its reputation. In these cases, team members need to have a system in place that allows them to do more than promise to avoid similar mistakes in the future.

On its own, ...

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