Works and Plays Well with Others
As we said, the effective team leader must have working knowledge of the technical, scientific and business issues facing the team. However, although an understanding of the technical issues is necessary, it is not sufficient. The successful team leader is a two-headed monster. On the one hand, you must be able to speak with authority about the subject matter, but you must also be able to facilitate the interpersonal and group dynamics of the team—what I have elsewhere called “positive process leadership.”
The successful team leader must be able to:
• Ask questions that bring out a wide range of ideas.
• Use solid, active listening techniques to ensure effective communication.
• Manage group discussions ...