CONCLUSIONThe Next-Generation Digital Operating Model

A second effect on performance of creating small, empowered units is to increase the likely speed of adaptation to new information.

John Roberts, The Modern Firm

Software delivery in most organizations has been plagued by problems for many years—problems that new technology promises to solve but rarely (or never) does. These problems include disengaged teams, too many recurring surprises with changes in technology and markets, pushing against Conway’s law, software that has grown too big for teams, a confusing array of organization design options and delivery frameworks, teams pulled in many different directions, painful reorganizations every few years, and poor flow of change. Not ...

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