January 2010
Intermediate to advanced
33 pages
39m
English
The TORI Model
Jack and Lorraine Gibb provided us with some wonderful insights into the world of trust. Jack’s 1978 book, simply called Trust, is a long-forgotten masterpiece. The TORI model expresses a group’s movement toward (T) trusting relationships, (O) open communication, (R) self-realization and (I) interdependence. As teams become high-performing, mature teams, they move from:
Defensiveness and formality to freer, trusting relationships.
Distorted and closed communication to openness and candor.
Competitive problem-solving and goal ...