A CLIMATE

OF TRUST

If the Team Trust Test reveals that there is a low level of trust on the team, what can you do? One place to start is to build a climate where trust thrives. You create a culture of trust through a series of norms or behavioral expectations that are agreed to by all members of the team. In other words, you create the team that you would like to join and support. Here are some thoughts on trust that will help you create that climate and build a series of norms on trustworthy behavior.

•   Open communication. In a high trust team, members feel free to express themselves on all aspects of the team’s tasks and process. In other words, a member knows that you can say anything about the team’s goals, project plan, decisions, ...

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