January 2010
Intermediate to advanced
33 pages
39m
English
|
HOW TO BUILD |
TEAM TRUST |
Step 1: Understand Trust
• Read “What is Trust” (page 1)
• Read “Trust and Teamwork” (page 2)
• Read “Trusting and Trustworthy” (page 4)
• Read “The TORI Model” (page 8)
Step 2: Assess Your Team’s Level of Trust
• Use “Words of Trust” (page 27)
• Use “Team Trust Test” (page 23)
• Use “External Trust Assessment” (page 6)
• Use “Trust Barometer” (page 29)
Step 3: Develop a Plan of Action
• Implement “Swift Trust” (page 15)
• Implement “Dimensions of Trust” (page 11)
• Implement “Trust and Results” (page 12)
• Implement “Team Trust Norms” (page 28)