Book description
Never again will project management practitioners have to wonder how to change traditional committees into quality focused, horizon-expanding engines of change! This book links teaming principles, applications and practices with remarkable power and clarity to ready-today/use-today/internalize-today. This wonderfully resourceful book is constructed around two distinct, but closely interrelated, disciplines: quality management and project management. It provides step-by-step techniques for addressing every conceivable kind of issue. Appendices that offer 32 teaming principles and a control systems theory, as well as Shuster's PIC-Process for Innovation and Consensus, serve as foundations for his ethically based approach to participatory management.
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Dedication Page
- Contents
- Figures
- Table
- Introduction: Escaping Management Fads
-
Chapter 1: The Romance of Management
- Professional Fulfillment Hierarchy
- Work, Common Perspectives, and Change
- A Useful Philosophy Vocabulary
- Management as a Discipline
- The Nature of Process
- Philosophical Definitions of Quality and Project Management
- Philosophical Quality Management Definition
- First Principles and Shuster’s Laws of Management
- The Next Step
-
Chapter 2: Corporate Culture: The Alien’s Garden
- Relating Culture to Management
- Culture and Cultural Change as Abstract Ideas and Operational Entities
- Definitions of Management, Management Transformation, Culture, and Cultural Change
- The Key to Operationalizing the Concept of Culture
- The Logic of Management Transformation
- Organic versus Mechanical Systems
- A Pincer Envelopment Strategy for Cultural and Management Change
- Pincer Strategy Components
- Explaining the Levels of Analysis
- Explaining the Disciplines of Knowledge
- Resistance to Change: “There be Devils!”
- Chapter 3: The Agony of Change
-
Chapter 4: Quality and Project Management: Sibling Rivalry
- Primary Quality/Project Management References
- Management Siblings
- Quality/Project Management Incompatibilities
- Quality Management/Project Management Process Compatibilities
- Quality/Project Management Teaming Compatibilities
- Divergent and Convergent Thinking
- Order and Chaos: Partner in the New Management
- The Next Step
- Chapter 5: Teaming Philosophy and Theory: The Process for Innovation and Consensus Model
- Chapter 6: Putting Principles into Practice
- Chapter 7: Informal Teaming: Romance Revisited
- Appendix I: Shuster’s Laws of Management and Teaming
- Appendix II: System and Environment
- Appendix III: Profound Loss and Five Stages of Grief: Elisabeth Kübler-Ross
- Appendix IV: Achieving 100 Percent Satisficing Consensus
- Appendix V: A Universal Employee Bill of Rights
- Bibliography
Product information
- Title: Teaming for Quality
- Author(s):
- Release date: January 1999
- Publisher(s): Project Management Institute
- ISBN: 9781628251548
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