It gives me great pleasure to write a foreword for this very important and timely book. I have known Amy’s work for more than a decade and am very pleased that she has now pulled together the main points that have emerged from her seminal research on the processes that underlie teamwork.

Let me comment first on why this work is important and why it is essential for leaders and managers in all kinds of organizations to absorb the lessons provided here. Even though our culture tends to accept groups and teams only when pragmatically necessary to win or to get a job done, teams and teamwork are at the very foundation of society and community. It is a tragedy of our organizational society that we joke about meetings being mostly a waste ...

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