Introduction

You can put the ‘team’ label on a group of people, but that doesn’t make them a team.

This book gives you simple tips and ideas to get people working together as a team. It looks at key aspects of team building:

•  Building effective teams – what makes a team and what the benefits are; different types of teams and being clear about the role of the leader.

•  Team development – how teams develop; the team roles you need; agreeing a team contract.

•  Team performance – how to establish shared goals; create the conditions for motivation; enable the team to carry out its work and support the team.

•  Communications – the basics of communication together with all-important listening skills; how to run effective team meetings and use ...

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