8

Stakeholder Management

In this chapter, we’ll discuss the stakeholder management process, right from determining who your stakeholders are, all the way to building a comprehensive communication plan. We’ll discuss what is different about stakeholder management in the tech industry and explore how the communication plan should differ from program to project.

We’ll dive into stakeholder management in the following sections:

  • Driving clarity in stakeholder management
  • Managing stakeholders in a technology landscape
  • Exploring the differences between a project and a program

Let’s get started!

Driving clarity in stakeholder management

Stakeholder management is the art of managing expectations. Each stakeholder has a different set of needs for the ...

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