8 SCHEDULE AND RESOURCE MANAGEMENT

Planning to deliver on the training market opportunity

Selling to an opportunity is in itself a business challenge. However, it is catastrophic not to have the capability to deliver. This is where understanding and interpreting demand is key, especially in relation to managing the business for both commercial and product success.

This chapter discusses the main tasks associated with scheduling and resourcing training courses together with understanding and interpreting demand, including how to cater for regional variance by way of enhancing or minimising the curriculum on offer. Practical challenges covering scheduling the right modality for the right market need, managing the delivery resource in an efficient ...

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