O'Reilly logo

Technical Training Management - Commercial skills aligned to the provision of successful training outcomes by CEdMA Europe

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

14 GOVERNANCE AND METRICS MANAGEMENT

Establishing control with confidence

This chapter outlines the importance of being able to track, monitor and assess the success or challenges facing a training group, including the importance of establishing quantifiable metrics and governance processes. These metrics need to reflect how the business is operating in the achievement of its long- and short-term objectives, sufficient to provide insight in order to establish relevant controls that protect and steer the business.

GOVERNANCE AND TRAINING

Irrespective of organisation size or structure, it is good practice to implement a governance process. In its broadest sense, it is about how a company or group is run, and covers the processes, systems and ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required